(In addition, if you paid out of pocket for this repair Apple may also reimburse you.) If you are experiencing distortion, discoloration, screen artifacts, random reboots or failed boots - meaning your MBP no longer completes startup - by all means take it in to the Apple Store and see if they’ll fix it.

To update this topic: Apple’s repair program for the video card issues that impacted MacBook Pros between 2011-2013 is only good through the end of December 2016. Another recent example of such a repair was the malfunctioning top button on some iPhone 5 devices. The above picture, which demonstrates just one example of what a malfunctioning MacBook Pro may look like, is courtesy of MacRumors.Īpple initiates free repair programs from time to time when certain products are discovered to have issues. ▪ No video on the computer screen (or external display) even though the computer is on ▪ĝistorted or scrambled video on the computer screen More information about the repairs is available here on Apple Support.Īpple offers the following symptoms list for computers that have been effected by the issue:Īn affected MacBook Pro may display one or more of the following symptoms:

Be sure to back up your Mac before sending it in for service. Macs that are eligible for service can either be brought to an Apple Store or mailed in, either method of repair will be free of charge. The repair service will be available until February 27, 2016, or three years from the computers original sale date. User can quickly identify their Mac model year from the About This Mac menu, but the best way to determine if your individual machine is eligible for repair is to check the warranty online by entering your computers serial number at this website on.

MacBook Pro (Retina, 15 inch, Early 2013).

MacBook Pro (Retina, 15-inch, Mid 2012).

Not all MacBook Pros sold between the time period are impacted, the machines that may be effected include the following hardware models:

Late 2013 imac therman sensor